Casino analysis method

Our online casino analysis method

At PlayBonus🍀, our teams don't work at random and select online casinos according to a precise method, developed and refined over time.

Since 2017, our founder Raphaël Cohen has initially used all the knowledge he acquired while working at Cresus Casino to detect the main criteria important in choosing a casino.

Subsequently, by recruiting PlayBonus's now indispensable staff (Maxence Perrot, Olivier Baudet and our editor Juliette Chauvin), this method has been improved to become a trademark and a genuine guarantee of quality for our visitors.

With over 175 establishments tested since our creation, less than 10% manage to integrate PlayBonus and appear in the eyes of our community.

Today, we'd like to take you behind the scenes of our analysis method, to show you just how demanding our teams have become over the years.

How do we select the best casinos?

Today, we select the best online casinos on the basis of precise, pre-defined criteria. Studied by our teams for many hours before making any decision, these include: the available games catalog, available promotions, site security and customer support.

When we arrive at a casino, we first put ourselves in the shoes of a player by trying out the collection of games.

In our opinion, it's essential for a casino to partner with quality publishers such as Pragmatic Play or Evolution Gaming. This is often a guarantee of quality, but above all of reliability.

Diversity is also taken into account. We like our community to be able to enjoy slots, table games of all kinds, live games and casino mini-games. Access to a sports betting area is a plus.

Next, we devote a significant amount of time to accurately analyzing the promotions available.

Frequency, conditions applied and amounts offered are compared with the best operators and rated. This method enables us to judge a site's true generosity.

Of course, none of our tests can be completed without checking that the site is 100% secure. To do this, our developer Maxence Perrot and his teams study the encryption certificates and protocols in place, then our specialists check for the presence of a gaming license (Malta Gaming Authority, Curaçao eGaming or Kahnawake Gaming Commission).

All these criteria and tests are compulsory in our opinion, and can be eliminatory in the event of non-compliance with our requirements.

Finally, our editor Juliette Chauvin is regularly commissioned to contact the customer support team of the tested casino directly. She can then give us feedback on their availability, professionalism and proactivity.

Based on her feedback, we can find out whether or not the operator is capable of supporting our community at quotiiden.

How are online casinos tested?

As you can see, Raphaël Cohen and our entire team of specialists have put in place stringent testing procedures.

However, we follow a precise process for each new establishment, so as not to waste any time.

Indeed, during our test, over 80% of new online casinos are ejected and placed on an internal “not recommended” list. That's why our procedure has been developed to quickly eliminate sites that don't meet our expectations.

In concrete terms, our process requires our teams to gather information on :

• Online casino licensing and security

• The terms and conditions applied on the site

• The company behind the online casino

• Games available in the catalog

• The range of promotions available

• Payment methods available

• Customer support

• Interface quality

• Speed and procedure for withdrawals

Online casino licensing and security

This is the first thing we look for when we arrive at a casino, and it's often this first point that eliminates 30% of the casinos tested: the presence of a license and genuine security for users.

Generally, our specialist editor Juliette Chauvin goes to the footer of the site and finds a license: MGA, UKGC, EGC or KGC. She then checks its authenticity by contacting the regulatory authority directly.

If this first test is passed, our lead developer Maxence Perrot takes over and checks that the site displays: no flaws or viruses, valid encryption certificates and protocols capable of protecting data exchanges between players and the casino.

These are essential and eliminatory tests, of course.

The terms and conditions applied on the site

Secondly, our editor Juliette Chauvin and founder Raphaël Cohen carefully read the online casino's T&C (Terms and Conditions) to check that they are flexible and transparent.

Our experience enables us to quickly identify sites that offer excessively strict withdrawal limits, impossible wagering requirements or other restrictive terms and conditions.

Only once we've ascertained that the terms and conditions are “customary” or even advantageous can we move on. Over 20% of casinos are rejected at this stage.

The company that created the casino

This is an essential element when you're a true specialist in the field. Thanks to the extensive contacts and knowledge of Raphaël Cohen and our SEO Olivier Baudet, we know whether the company behind a casino is really reliable.

Rabidi N.V, Mountberg B.V or The Luck Factory hold no secrets for our teams, who know them personally through meetings at various trade fairs.

When we meet a casino launched by a new company, we want to be able to contact them and observe a high level of transparency.

If we have any doubts about the founding company, we dismiss the casino directly at this stage. Around 10% of the operators we test are rejected at this stage.

Games available in the catalog

We can't imagine letting our community join an online casino that isn't capable of entertaining them on a daily basis. That's why we then take the time for Juliette Chauvin to try out the entire collection and judge it.

Our editor has to report back to us with a variety of information, and the casino has to meet certain criteria in this respect:

• Minimum of 1,500 games available

• Access to various categories (slots, table games, live games, mini-games)

• Partnerships with renowned publishers such as Netent and Pragmatic Play

• Demo mode for free play

• Extra points for sites offering sports betting in addition

Given that many establishments have been rejected before this stage, only 10% of casinos are ejected at this stage of the test.

Available payment methods

We know our community inside out, and we know that each individual has specific payment needs. That's why we prefer to select operators that are fairly diversified or specialize in certain solutions.

We simply go to the “Bank” tab after creating a game account and list all the methods on offer for deposits and withdrawals.

PlayBonus requires either the presence of various traditional solutions (Visa, Mastercard, Skrill, Neteller and Paysafecard as a priority), or the presence of cryptocurrencies (Bitcoin, Ethereum and Tether as a priority), or even better: both possibilities.

Once we've also verified that payments are fast and free, we can move on to the rest of the test.

Around 5% of casinos tested are ejected at this point.

Customer support

This is a phase where Juliette is once again in demand, as she has to contact the customer service department of the tested casino herself to judge it and give us a full report.

We prefer operators who offer various contact options (Live Chat, Mail, Phone and social networks) and who are available 24/7 in French.

Although this step is not eliminatory, it can be, because some sites never reply to their customers: which is unthinkable in our opinion.

Once again, almost 5% of casinos tested are blacklisted at this stage.

Interface quality

It's 2024, and we no longer accept establishments that completely neglect the user experience. With the technologies available, PlayBonus has become uncompromising and can no longer find excuses for certain aging casino sites.

Our developer Maxence Perrot, our SEO Olivier Baudet and Juliette Chauvin give their simultaneous opinions on this point, having visited the site themselves.

In concrete terms, the operator must enable users to find any game in less than 2 clicks, and make it possible to find any query without too much searching (withdrawals, account management or deposits).

Surprisingly, many sites do not meet our requirements, and 10% of the casinos rejected by PlayBonus do so at this time.

Speed and procedure for withdrawals

This is often the exit door for members of our community, who want to take advantage of bonuses, play and withdraw their funds to enjoy in real life.

We therefore place a great deal of importance on the withdrawal procedure: interface, documents to be sent, methods available and complexity of making a request.

Once everything seems clear to us, we make a request ourselves to judge the speed. In our opinion: the casino must verify and send the funds within a maximum of 72 hours.

This is a point that many operators fail to meet: more than 10% are turned down at this point.